RETURN POLICY

  • Try any of our products, if you’re not 100% satisfied, return it for a full refund or exchange less the initial shipping charge. We will replace any faulty products within 28 days of purchase.
  • Returns must deliver to us within 28 days of the date you purchase the item. Any returns received after this time may be subject to a restocking fee.
  • Please note that any returns must mail to us at your cost.
  • If you wish to make a return, then please email us first.
  • How do I return an item that is either faulty or not suitable?

You can contact your local Distributor and they will be happy to refund your payment or replace the faulty item. If you are unable to contact them please feel free to call our friendly Customer Service Line on 0452 100 551 . Please retain your receipt as proof of purchase as no product will be replaced or returned without a purchase receipt.

 

  • How long do I have before I can return an item if it is unsuitable?

It is a part of our privacy policy that you have a full 28 days from the purchase date to return the unsuitable item as long as you retain your customer order/receipt form.

Please retain your receipt as proof of purchase as no product will be replaced or returned without a purchase receipt.